Drake University Athletics

ADA seating is located at the top of sections 101, 102, 103, 104, 111, 112, 113, and 114. 

Fans needing to exchange their tickets for accessible seating, can do so at the Knapp Center Ticket Office or can call the ticket office at 515-271-3647.

Fans are not permitted to bring alcohol into or out of the Knapp Center.

Beer sales end at start of the 3rd set if score is 2-1 or 4th set if score is 1-1.

Alcohol is prohibited in the student section (Sections 107,108, and 109).

Backpacks and large pursues are prohibited inside the Knapp Center. The following bags are permitted:

• Bags that are Clear Plastic, Vinyl, OR PVC and do not exceed 12" x 6" x 12.
• An exception will be made for medically necessary items as well as diaper bags.
• Small Clutch Bags No larger than 5.5"x 8.5"

Bike racks are out in front of the Knapp Center, as well as in front of the Prairie Meadows gate by Mediacom Stadium.

All Drake home volleyball matches are streamed on ESPN+ ($), opens in new tab

The Bulldog Shop is located on the southeast corner of the Knapp Center concourse.

Concessions are available on the south concourse across from Gates 2 and 3 and in the NE corner on the lower and upper levels of the Knapp Center.

Fans can access the elevator on the SE corner of the Knapp Center concourse.

Drake Athletics reserves the right to eject any patron(s) found violating Knapp Center policies or participating in behavior that is considered unsportsmanlike, unruly or illegal.

Tickets will be collected without refund, and the patron(s) will be escorted from the Knapp Center by event staff.

It is essential for Drake University to be prepared for any major catastrophe or natural disaster which may arise during an event held in the Knapp Center. There is a printed Knapp Center Emergency Plan located in Guest Services. Follow the lead of Drake Athletics Staff should an emergency occur. 

EMS and first aid is located near Gate 5 on the north side of the arena. Please reach out to an event staff member or go to Guest Services for first-aid assistance.

Drake University and Drake Athletics are committed to providing a safe, comfortable and enjoyable event experience for all fans and event participants. The Fan Code of Conduct sets clear expectations and encourages an event environment that is enjoyable for all. We strive to promote good sportsmanship, and that includes appropriate fan behavior.

We ask all fans to adhere to the following Fan Code of Conduct for Drake Athletic events to meet these goals:

• Abusive language or disorderly conduct is unacceptable and unwelcome.
• Profanity, racial or sexist comments, or intimidating actions will not be tolerated.
• Fans shall not interfere unduly with anyone else's right and opportunity to enjoy the event.
• Fans may not go onto the court or throw any items onto the playing area or possess prohibited items. Violation may result in immediate ejection and arrest and prosecution
• Fans who consume alcoholic beverages shall do so in a responsible manner. Intervention with an intoxicated or underage guest will be handled promptly and safely. Fans appearing intoxicated will be denied entry or subject to ejection.
• Offensive or obscene messages on signs or clothing will not be permitted.
• Fans shall be courteous to visiting teams and guests.
• Fans shall comply with the directions and instructions of all Drake University staff and gameday personnel regarding operations and emergency response procedures.
• Fans shall be treated professionally and courteously by all Drake University staff and gameday personnel.

During games, contact the nearest Game Operations staff member or text or call our Guest Help Line at (515) 271-DOGS(3647) if another fan is interfering with your enjoyment of the game. Following the game, please contact us at guestservices@drake.edu if you would like to report inappropriate fan behavior.

Drake Students are considered representatives of the University and are therefore subject to the Code of Student Conduct as well as the Fan Code of Conduct while attending any sporting event.

Fans not adhering to the Fan Code of Conduct provisions may be subject to ejection without refund and may also be subject to arrest and prosecution.

Fans can enter through Gates 2 and 3 for all home volleyball matches. Gates open to the public one hour prior to first serve.

Guest Services is located on the SE upper corner of the Knapp Center right next to Gate 2.

Located at Guest Services on the upper SE side of the Knapp Center. Please email guestservices@drake.edu for any questions about lost and found.

Parents/guardians with a lost child should contact the nearest police officer or event staff member.

Members of the media must display valid credentials to access the Knapp Center and designated media areas. Credentials must be requested in advance through Jack Bluhm (jack.bluhm@drake.edu, opens in new tab), who will provide additional details regarding pickup. All media should enter through the Bell Center entrance.

Please reach out to Colin Salig (colin.salig@drake.edu, opens in new tab) if interested in singing the national anthem.

The staff restroom in the Bell Center may be utilized as a nursing room.

Outside food or beverage is prohibited inside the Knapp Center.

Fans may park in Lot 1 and Lot 4 for volleyball matches. Additional parking information can be found HERE.

Fans picking up pass lists can do so at the Knapp Center Ticket Office.

There is no will call, only a pass list

The use of cameras is permitted inside Knapp Center. Camera bags and equipment not conforming to the clear bag policy guidelines are prohibited (see prohibited items). Game action may not be filmed.

The following items are not permitted inside of the Knapp Center:

• Coolers and Containers
• Backpacks and Large Purses
• Outside Food and Drink
• Alcoholic Beverages, drugs, illegal substances, or any paraphernalia associated with drug use
• Smoking or Vaping 
• Fireworks
• Sport Equipment 
• Weapons of any kind
• Umbrellas
• Lawn Chairs
• Pets (excluding service animals)
• Artificial Noisemakers

The Knapp Center has a strict no re-entry policy for all ticketed events.

Restrooms and changing tables are located on the upper & lower levels of the Knapp Center Concourse. 

The Schickler Club is located on the SE concourse and opens 1 hour prior to first serve. The Schickler Club is available upon rental during volleyball matches. Please reach out to Tim Tesar (tim.tesar@drake.edu, opens in new tab) or Carolyn Burch Kirchoff (carolyn.kirchhoff@drake.edu, opens in new tab) for more information.

Drake Ushers and other event staff are located at the gates for entry as well as police officers and public safety. Please reach out to any of them should an issue arise.

Guide dogs, service dogs, and service dogs in training are permitted inside the Knapp Center. Emotional support and all other animals are not permitted inside of the Knapp Center.

Drake University is a smoke and vape free campus.

For non-game day events such as private parties, corporate meetings, networking events, banquets, cocktail receptions etc. Please fill out the Facilities Request Form HERE, opens in new tab

All kids 12 and under can register for Spike's Kids Club, presented by Kwik Star. 

For $35, all kids can become a member of Spike's Kids Club for the 2026-2027 athletics year and receive:

• An exclusive membership box
• FREE tickets to all home Drake soccer, volleyball, and football games, and 5 men's and 5 women's basketball games.
• Exclusive Kids Club experiences
• Birthday recognitions from Drake student-athletes
• Member-only updates and newsletters and MORE

Registration for Spike's Kids Club will be open soon!

We understand there are sometimes when a stroller is necessary and therefore, we would be happy to keep them outside of guest services for you during the event, but do not encourage the use of strollers in the seating sections or around the concourse.

The Knapp Center Ticket Office is open one hour prior to first serve and will stay open through the end of the second set.

Drake Students can claim FREE tickets using their @drake.edu email here

Valid tickets or credentials are required for entry into the Knapp Center. All children 2 years of age and older must possess a game ticket. Children under the age of 2 are considered “child in arms” and must sit on the lap of an adult. 

Tickets will be scanned at all gates through the end of the game. Fans can purchase tickets at godrakebulldogs.com/tickets or at the ticket office.

One factory sealed water bottle is permitted inside the Knapp Center. Water fountains are available both on the upper and lower levels of the Knapp Center.